Team Lead - UK Service

About the Role

The Team Leader position is responsible for overseeing the operations of Service Operations to clients external to Canon Group. The team leader is responsible for the daily management of employees within the Team to achieve the pre-determined set of SLA’s and KPI’s, the coaching and monitoring of individual performance, analysis of performance statistics and the implementation of process reviews and training to drive improvement.

Qualifications

• Tertiary education
• A proven track experience in managing services/clients.
• A high level of team and people management experience.
• Strong experience in developing effective client relationship and delivering service within contract requirements.

If this sounds like you, we’d love you to apply!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.