Service Centre Representative 3

• Based at our clients Corporate Offices based in Hamilton
• Permanent position starting ASAP
• Monday to Friday hours between 8:30 am – 5:00 pm
• Calling customer service superstars to join our supportive team!

About us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

 

About the role

This is a varied entry-level role based at our clients’ corporate offices in the heart of Hamilton. We are on the lookout for a Service Centre Representative who is a reliable team member with a positive ‘can-do’ attitude, along with excellent customer service and communications skills. Some of the main duties will include:

• Mail Processing and Deliveries across our clients' multiple sites
• Ad hoc Reception duties when required
• Answering phone calls in a professional manner
• Booking couriers
• Providing an excellent working relationship with the client on site
• Meeting room management
• General administrative duties including data entry
• Management of office consumables
• Some moderate lifting may be required
• Pool car maintenance – managing the fleet, booking in services, etc.
• Facilities related duties when required
• Ensuring your site is compliant with Canon and our clients’ Health & Safety Standards

About you

This is a highly versatile role where you’ll be happy to ‘muck in’ with your team where needed. You are open minded, happy to wear many hats and always keen to learn. Key skills and experience include:

• Full clean driving license is essential
• Proficient with Microsoft Office, particularly Outlook and basic Excel
• A keen eye for detail
• Very high standard of personal presentation
• Highly reliable team player
• Excellent customer service and communication skills
• Administration skills
• Proactive problem solver

Please note: A full clean driving license is essential for this role as you will be required to use a company vehicle to get to and from different site premises.

If this sounds like you, please apply!

In return we offer a supportive team environment where collaboration and support from your leaders and peers is the norm. 

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now. Successful applicants will be notified of next steps.