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Corporate Receptionist Flexi

Date: 04-Nov-2021

Location: Wellington, New Zealand

Company: Canon

Canon Business Services is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand and the Philippines. Over the years we’ve developed innovative solutions, taking our customers on a journey of digital transformation. 

When you join us, you’ll find a rewarding culture that values you. You’re empowered to focus on your career progression and turn your goals into reality. You’ll be an integral part of the group success. 

About the Role
As the Flexi Corporate Receptionist, you will be the first point of contact for all visitors and you will ensure a five-star service is delivered to create a memorable first impression. The Flexi Corporate Receptionist is required to maintain confidentiality, show discretion, represent the client in an ethical and professional manner and also maintain a comprehensive knowledge of organisation structure and employees across multiple client sites within the Wellington CBD.

 

Main Duties

  • Greet and manage visitors in a professional manner by providing an unparalleled customer service experience that makes the client feel good about the service given 
  • To understand clients and adapt our service to reflect that understanding.
  • To remember client preferences, recognise their needs, be attentive to what they say, and note how they act in order to provide an appropriate response
  • Assisting with the room reservations process, meeting room set up and audio-visual equipment as required.
  • Escort clients to meeting suites or throughout the client site
  • Answering phone calls promptly, professionally and attentively 
  • Offer/ serve refreshments as required
  • Issuing security & temporary access cards in accordance with the client’s guidelines
  • Maintain a neat and well-groomed appearance as per uniform guidelines
  • Adhere to the Company’s Policies and Business rules, ensuring any issue which may affect the delivery of our services are recorded and investigated.
  • Any additional duties as instructed from the FOH Team Leader/Client Site Manager 
  • Is dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers.

 

Key Requirements

  • Proven experience in hospitality (5* service environment) and/or a corporate receptionist for minimum of 3 years
  • Enjoy working in a diverse team environment
  • Superior organisational skills, professional presentation and attention to details
  • Intermediate MS Office skills (Outlook, Word, Excel) and room booking software experience preferable
  • Excellent communication skills
  • A positive attitude and a flexible nature
  • Ability to work within a team and independently when needed is crucial
  • Adaptable to change – you must become familiar with multiple client sites

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity.
As an equal opportunity employer, all applicants will be considered.
Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.
All applicants must be eligible to work in the country they are applying to at the time of application.
Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.

 

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.