Service Centre Representative 2

Date: 11-Jun-2022

Location: Wellington, New Zealand

Company: Canon

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services ANZ helps organisations optimise, automate and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

 We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services ANZ, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success. 


  • This role is based on our client site in Wellington
  • This role is a Fixed Term Full-time position (12 months)
  • The working hours are full time 40 hours per week, Monday to Friday

About the Role    

This role requires a highly motivated, team-oriented person who is able to provide efficient, client-focused service with an emphasis on accuracy and efficiency.

Main Duties

  • Mail processing and delivery
  • Courier distribution
  • Answering phone calls in a professional manner
  • Develop a working relationship with the client and external providers
  • Greeting visitors and reception cover
  • Meeting room set up
  • Delivering office consumables within the building and stationary management
  • General administration (updating spreadsheets, responding to emails etc.)
  • Facilities Support
  • Ensure your site is compliant with Canon and the client’s Health & Safety Standards

Key Requirements

  • Committed to delivering excellent customer service
  • Will be a highly reliable individual
  • A keen eye for detail
  • A good level of computer literacy
  • To be a strong team player with excellent communication skills
  • To be a good time manager who is able to complete tasks unsupervised.

We believe in the power of an inclusive & diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance and productivity.

As an equal opportunity employer, all applicants will be considered.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team, apply online now. Successful applicants will be notified of next steps.